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Privacy Policy for Ocala Central Veterinary Care

Privacy of personal information is an important principle at Ocala Central Veterinary Care. We are committed to collecting, using, and disclosing personal information responsibly and only to the extent necessary for the services we provide. We strive to remain open and transparent about how we handle your information. This document outlines our privacy policies.

Information We Collect

We collect the following types of personal information:

  • Name, address, email address, and phone number.
  • Information about your pets, including medical records and health conditions.
  • Payment information for billing purposes.
  • Communications preferences (e.g., opt-in for SMS or email).

How We Collect and/or Obtain Information

We collect personal information:

  • Directly from you when you become a client.
  • Through forms, appointments, or communications with you.
  • From third parties as required (e.g., laboratories or public agencies).

How We Use Information

Your information is used to:

  • Verify your identity.
  • Provide veterinary services.
  • Send appointment and healthcare reminders.
  • Process payments and manage accounts.
  • Ensure compliance with legal and regulatory obligations.

How Do We Share Your Mobile Information?

No mobile information will be obtained from or shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent, which will not be shared with any third parties.

You can always decline or stop receiving messages by replying “STOP” at any time. For more information, reply “HELP.” Message and data rates may apply. Message frequency varies.

Cookies & Other Technologies

Our website may use cookies to enhance user experience. You can control or disable cookies in your browser settings.

Information Security and Data Retention

We implement appropriate safeguards to ensure the security and confidentiality of your personal information. Data is retained only as long as necessary for the purposes outlined or as required by law.

Links and Websites

Our website may include links to third-party sites. We are not responsible for the privacy practices of these websites.

Your Choices & Controls

You may opt out of receiving marketing communications or SMS messages at any time by responding “STOP.” Your consent to SMS communications is not a condition of service or purchase.

Your Rights

You have the right to:

  • Access and update your personal information.
  • Withdraw consent for specific uses of your data.
  • Lodge complaints with our Privacy Officer if you believe your privacy rights have been violated.

Contact Information

Privacy Officer: Ocala Central Veterinary Care

Address: 20 SW 87th Place, Ocala, FL 34476

Phone: 352-776-0707

Email: info@ocalacentralvetcare.com